Get Compliant from Anywhere, Easy and Fast!
On 6 March 2025, the Information Regulator (South Africa) issued a notice to all public and private bodies in South Africa, reminding them of their legal obligation to submit their PAIA Annual Reports between 1 April and 30 June 2025. Many businesses don’t realise that missing this submission, or failing to have a PAIA manual in place, registering an Information Officer, could flag you for POPIA non-compliance. This opens the door to penalties, investigations, and reputational damage.
PAIA Annual Reports for 2024/2025 to be submitted between 1 April – 30 June 2025 to the Information Regulator. Registration is required for all IOs, HPBs, and DIOs.
If you’ve never submitted a PAIA Report before, or if you’re unsure what the PAIA meaning is or even whether it applies to your business, now is the time to take action and ensure that your business is PAIA and POPI compliant.
In this article, we’ll explain:
The Promotion of Access to Information Act 2 of 2000, commonly referred to as PAIA, enables South Africans to access records held by public and private bodies (companies), ensuring transparency and accountability across all sectors. It gives effect to the constitutional right to access information and promotes good governance by allowing individuals to request records that impact their rights.
The PAIA Annual Report is a legal requirement that helps the Information Regulator monitor how your organisation responds to formal information requests.
The Information Regulator, established under the Protection of Personal Information Act (POPIA), is the independent body tasked with monitoring and enforcing compliance with PAIA.
Annual PAIA Reports are vital for:
By submitting your report, your business is doing its part to support good governance and protect information rights in South Africa.
Both PAIA and POPIA are enforced by the Information Regulator and aim to ensure transparency and responsible data handling.
These two laws work hand in hand:
Submitting your PAIA Annual Report shows the Regulator how your business handles requests for access to information. If you don’t submit, or submit incorrectly, it may signal that your business is not compliant with POPIA either – especially if you haven’t registered an Information Officer.
Failure to comply with PAIA may raise red flags about your POPIA compliance, exposing you to legal and reputational risks.
In terms of Section 32 (for public bodies) and Section 83(4) (for private bodies) of PAIA, the following individuals must submit an Annual PAIA Report:
An Information Officer (IO) is the person officially responsible for ensuring your business complies with both PAIA and POPIA. Every public and private body in South Africa is required by law to appoint one.
For most small businesses, the business owner or managing director automatically becomes the Information Officer — but you must still register this appointment with the Information Regulator before you can submit your PAIA report. This is a POPIA requirement – and a step many businesses overlook.
To complete your PAIA Annual Report, you’ll need to provide a summary of how your organisation handled information requests during the reporting period.
The report includes details such as:
For the 2024/25 period (1 April 2024 – 31 March 2025), reports must be submitted to the Information Regulator.
This can be done directly via their online portal, or you can use professional PAIA services to ensure accurate submission – as the process can be time-consuming and takes a measure of expertise.
Important:
Failing to submit your Annual PAIA Report — or submitting it late — can have serious consequences:
Don’t leave it to chance. Non-compliance can be far more costly than taking action now - and those costs could be devastating.
Navigating PAIA compliance can be technical, time-consuming, and easy to get wrong — especially with registration requirements, portal logins, and strict deadlines. That’s where Company Partners steps in.
Why use us?
Get in touch with Company Partners today, and let’s get your PAIA Annual Report sorted before the 30 June 2025 deadline.